- Store Policies
Favorite Things Home Decor offers the following Returns Policy:
If you are unhappy with your purchase, please contact us within 7 days of the receipt of your item in order to resolve the issue or provide a return authorization. Many of the items on the site are drop-shipped directly from the manufacturer and may or may not be returned to that address. Please do not ship an item back without contacting us first so that we can give you the correct address for shipping. After receiving authorization to return, the item must be returned within 14 days, or the return authorization will be cancelled. Items cannot be returned for a cash refund after 30 days - if item is received after 30 days, a store credit will be issued in lieu of a cash refund. In some cases, a 10 or 15% restocking charge may be incurred. In most cases, buyer will be responsible for the shipping charges to return the item. The item must be carefully packed and returned in the original carton/packaging with all hardware/pieces included. Favorite Things will refund the purchase price to the buyer upon receipt of the returned item. In most cases, the original shipping expense will not be refunded.